110M+
passengers
moved
moved
TSS Paratransit
Transportation software that providers love using and agencies can trust
65M+
riders
served
served
95%
average
OTP
OTP
Product suite
Every function needed for efficient, reliable paratransit operations.
Real interfaces for dispatchers, providers, drivers, and riders, all working together inside one connected operating environment.
Dispatch
Reservations
Driver management
Provider dashboard
Reservations and bookings
Flexible booking options that reduce manual
effort and support more productive shared
rides.
Dispatch and monitoring
Real-time dispatch oversight, traffic-aware
tools, and live visibility for supervisors
and agency staff.
Driver and rider tools
Mobile workflows for drivers and
self-service options that help riders book
and check ETA with ease.
Reporting and billing
Filterable reporting, audit trails, shift
reconciliation, and financial workflows that
support accountability.
Success stories
Built for providers watching every cost line and agencies watching every trip.
TSS Paratransit is designed for in-house operations, contracted providers, dedicated fleets, and brokerage models that need clear communication and dependable reporting.
Transit agencies
Data-driven oversight, audit support, and shared visibility into service quality and compliance.
Service providersConfigurable workflows, lower overhead, and reporting aligned with agency expectations.
RidersClear bookings, accurate ETA information, and more consistent service communication.
About
TSS Paratransit first. 5M in support.
This concept keeps TSS Paratransit as the lead brand while letting the product interface and media do more of the storytelling work.
Resources
Guidance, stories, and tools for modern paratransit operations.
Explore success stories, product highlights, operational insights, and practical resources that help agencies and providers improve coordination, service quality, and rider communication.
Service Models
Transforming paratransit operations across every service model.
5M is a customizable, full-service solution for in-house operations, contracted operations, dedicated and non-dedicated service providers, and brokerage systems.